Refund Policy

This policy covers the paid guides and workbooks sold on Midlife Atlas. It forms part of our Terms of Sale.

14-day refunds

If you are not happy with a paid guide or workbook, you can have a full refund within 14 days of buying it. You do not need to give a reason.

How to ask for a refund

• Use the link in the receipt email Paddle sent you, or go to paddle.net and look up your order with the email address you used at checkout.
• Or email hello@midlifeatlas.com from the address on your Midlife Atlas account, or tell us the email address you used at checkout, and we will arrange it.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

What happens next

• Paddle returns the money to the payment method you used. It can take a few days to appear, depending on your bank or card provider.
• Paddle emails you a credit note as a record of the refund.
• The guide is removed from your Midlife Atlas account and its download stops working. Please delete any copies you downloaded.

After 14 days

After 14 days, purchases are not normally refundable. If a file is faulty (it will not download or open, or it is not what its page described), tell us whenever you find the problem and we will put it right.

Your rights

This policy adds to your rights; it does not take any away. Paddle’s own Refund Policy and Buyer Terms, and the consumer law where you live, may give you more, and where they do, they apply.

Questions

Write to hello@midlifeatlas.com.